How to Fix common issues on Printio

Step 1: Confirm “Ethernet” appears on the iPad

• On iPad: Settings → Wi-Fi
• Look for Ethernet under Wi-Fi

Step 2: If Ethernet shows but printer or printio.local won’t load

Your IP looks fine, but you can’t see the printer or open http://printio.local.

• Check for the red LED on the Printio module.
• If off, power-cycle Printio:

Step 3: Verify connectivity in a browser

• Confirm Ethernet still shows in Wi-Fi settings.
• Open Safari/Chrome → http://printio.local
• If needed, refresh a couple of times after power cycle.
• When loaded and printer appears, your booth software should also detect it.

Step 4: Still no luck? Full booth + iPad restart

• Shut down iPad: Settings → General → Shut Down
• Power off booth (unplug), wait 10s, plug back in.
• Turn iPad back on and let it fully boot.
• Power-cycle Printio again (USB-C unplug → wait 15–20s → plug in).

Step 5: Re-check “Ethernet” and cables

• If missing: unplug/replug USB cable from head unit.
• If still missing: unplug head unit power briefly, then reconnect.

Step 6: Test from photo booth software

• Open your app, try a test print.
• If printio.local loads and printer appears, you’re good to go.

Step 7: Need help?

• Still having issues? Contact ATA Photobooths Support for more diagnostics.